Privacy Policy
Last Updated: 22 September 2026
Evironme Limited ("Evironme", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use the Evironme mobile application and associated services.
By using the App, you acknowledge the practices described in this Privacy Policy.
1. About Evironme
Company Name: Evironme Limited
Registration: Corporate Affairs Commission (CAC), Nigeria
Address: The Ark Tower, 17 Ligali Ayorinde Street, Victoria Island, Lagos State, Nigeria
Email: info@evironme.com
Phone: +234 704 845 1589
2. Scope of This Policy
This Privacy Policy applies to:
• visitors to the Evironme website
• users of the Evironme mobile application
• Charge Point Operators (CPOs) using the SPLIT™ platform
• end users of Evironme charging services
• individuals communicating with Evironme
This Privacy Policy does not apply to third-party services or charging operators operating independently of Evironme.
3. Personal Data We Collect
3.1 Account & Contact Information
• Full name
• Email address
• Phone number
• Billing details
• Account credentials
• Communication preferences
3.2 Charging & Platform Data
• Charging session information
• Energy consumed per session (kWh)
• Session duration and timestamps
• Charging location and charger identifiers
• RFID card data
• In-app wallet balance and transaction history
• Platform usage activity
3.3 Technical & Device Information
• IP addresses
• Device identifiers and model information
• Operating system information
• App version and crash reports
• Application logs
3.4 Location Data
Where permitted by your device settings, Evironme may process location data to display nearby charging stations, provide navigation support, and improve charging availability across our network. You may manage location permissions at any time through your device settings.
3.5 Payment Information
Payment transactions are processed through licensed Nigerian payment service providers including Paystack. Evironme may receive limited transaction-related information such as transaction identifiers, payment status, and billing metadata. Evironme does not store full payment card information.
3.6 Support & Communications
We may process information contained in support requests, emails, in-app messages, and operational inquiries submitted to Evironme.
3.7 Charger Diagnostics & Operational Logs
Evironme processes charger diagnostics, OCPP session logs, technical telemetry, and fault reports for troubleshooting, operational analytics, fraud prevention, and platform reliability purposes.
4. How We Use Your Personal Data
Evironme processes personal data for the following purposes:
• providing and operating the SPLIT™ platform and charging services
• enabling and managing charging sessions
• processing payments and issuing session receipts
• managing your account and in-app wallet
• sending session notifications via email or WhatsApp where opted in
• managing RFID card registration and access control
• customer support and troubleshooting
• fraud prevention and platform security
• analytics and service improvement
• legal and regulatory compliance
• marketing communications where permitted by law and with your consent
5. Legal Bases for Processing
5.1 Contractual Necessity
Processing necessary to provide our charging services and fulfil our obligations to you as a user.
5.2 Legitimate Interests
Processing necessary for platform operations, fraud prevention, security, diagnostics, analytics, and service improvement.
5.3 Legal Obligations
Processing necessary to comply with applicable Nigerian laws including tax, accounting, and regulatory requirements.
5.4 Consent
Where required, Evironme relies on your consent for marketing communications, and optional location permissions. You may withdraw consent at any time.
6. Sharing of Personal Data
Evironme may share personal data with:
• Charge Point Operators (CPOs) where relevant to a charging session
• Payment service providers (Paystack, and related providers)
• Cloud infrastructure and hosting providers
• Analytics and diagnostic service providers
• Customer support providers
• Professional advisers (legal, accounting, compliance)
• Nigerian regulatory or law enforcement authorities where legally required
Evironme requires all service providers processing personal data on our behalf to implement appropriate contractual and security safeguards.
7. Payment Processing
Payment transactions initiated through the Evironme App are processed using licensed Nigerian payment service providers. Evironme does not independently operate as a bank, licensed payment institution, or electronic money institution. Payment providers may impose additional identity verification, fraud prevention, and compliance requirements on users.
8. Data Retention
Evironme retains personal data only for as long as reasonably necessary to provide the services, comply with legal obligations, prevent fraud, resolve disputes, and maintain operational integrity. Financial and transactional records may be retained for longer periods where required by applicable Nigerian accounting, tax, or regulatory laws.
9. Security Measures
Evironme uses commercially reasonable technical and organisational measures to protect personal data against unauthorised access, unlawful processing, accidental loss, destruction, or damage. These measures include access controls, encryption, authentication procedures, and infrastructure protections. No system can guarantee absolute security.
10. Your Rights
Subject to applicable Nigerian law, you may have rights to:
• access your personal data held by Evironme
• request correction of inaccurate data
• request deletion of your personal data
• restrict or object to certain processing activities
• withdraw consent where consent is the legal basis for processing
To exercise any of these rights, please contact us using the details in Section 15. Evironme may request identity verification before responding to requests.
11. Cookies & Tracking Technologies
The Evironme App and Evironme website may use analytics tools, crash-reporting technologies, and similar tracking technologies to improve platform functionality, analyse usage, maintain security, and support operational analytics. Users may manage certain preferences through device or browser settings where applicable.
12. Marketing Communications
Evironme may send service announcements, operational notifications, security alerts, product updates, and marketing communications where permitted by applicable Nigerian law. You may unsubscribe from marketing communications at any time through the App settings or by contacting us directly. Operational and service-related communications may still be sent where necessary.
13. Children
The Evironme App is not intended for individuals under 18 years of age. Evironme does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a minor, we will take steps to delete it promptly.
14. Changes to This Privacy Policy
Evironme may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable law. Updated versions will be published within the App and on our website. Continued use of the App following publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms.
15. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or Evironme's processing of your personal data, please contact:
Evironme Limited
The Ark Tower, 17 Ligali Ayorinde Street, Victoria Island, Lagos State, Nigeria
Email: info@evironme.com
Phone: +234 704 845 1589
Website: www.evironme.com